{"id":2250,"date":"2026-08-08T20:37:38","date_gmt":"2026-08-08T18:37:38","guid":{"rendered":"https:\/\/rectimepro.com\/?page_id=2250"},"modified":"2026-08-09T10:25:31","modified_gmt":"2026-08-09T08:25:31","slug":"politicas-ia","status":"publish","type":"page","link":"https:\/\/rectimepro.com\/en\/politicas-ia\/","title":{"rendered":"AI policies"},"content":{"rendered":"<p>At RecTimePro we use artificial intelligence (AI) tools to assist in managing the enquiries we receive through our contact form. We believe that you have the right to know when and how this technology is involved in our communication with you, and to that end we are publishing this policy.<\/p>\n<h3>1. What we use artificial intelligence for<\/h3>\n<p>The use of AI in RecTimePro is currently limited to two specific functions within the process of handling messages received via the web form:<\/p>\n<ul>\n<li><strong>Message classification.<\/strong>\u00a0An automated system analyses every message received and classifies it according to its nature (query, urgent request, test message, spam, etc.). This allows us to detect automated submissions and prioritise genuine queries.<\/li>\n<li><strong>Drafting a response.<\/strong>\u00a0The system proposes a draft response to your query, which serves as a starting point for our team.<\/li>\n<\/ul>\n<p>We do not use artificial intelligence to make decisions regarding the contracting of services, the preparation of budgets, the setting of prices, or to evaluate, profile or score individuals who write to us.<\/p>\n<h3>2. No response is sent automatically<\/h3>\n<p>This is the most important point of this policy:\u00a0<strong>no AI-generated email is sent without first being expressly reviewed and approved by someone on our team<\/strong>.<\/p>\n<p>The system stops after drafting and waits for a human decision. No communication addressed to you will be sent until a team member approves the dispatch. The human review is not a subsequent check; it is a mandatory step in the process.<\/p>\n<h3>3. How will you identify a response generated by AI<\/h3>\n<p>Every email that incorporates a response drafted with the assistance of artificial intelligence includes, visibly at the foot of the message, the following notice:<\/p>\n<blockquote>\n<p><em>This response was generated with the help of artificial intelligence and reviewed by our team before being sent.<\/em><\/p>\n<\/blockquote>\n<p>Likewise, if you ask directly whether you are communicating with an automated system, you will receive an honest answer: under no circumstances will the system claim to be a person or deny the use of artificial intelligence.<\/p>\n<h3>4. What data is processed and with which suppliers<\/h3>\n<p>To provide this service, the data you provide in the contact form\u2014name, email address, telephone number and the content of your message\u2014together with certain technical connection data\u2014IP address, device type and approximate location derived from the IP\u2014are communicated to technology providers acting as data processors on behalf of RecTimePro.<\/p>\n<p>Some of these providers are located outside the European Economic Area, so the processing involves an international data transfer, carried out with the safeguards provided for in current regulations. You can consult the details of the providers, the purposes and the legal bases in our\u00a0<a style=\"color: inherit; text-decoration: underline;\" href=\"https:\/\/rectimepro.com\/en\/politica-privacidad\/\">Privacy policy<\/a><\/p>\n<p>In order to minimise the data processed, the system that drafts the response does not receive your name or your email address: these details are used solely, and outside the scope of artificial intelligence, to address the message to you.<\/p>\n<h3>5. Supervision, limitations and liability<\/h3>\n<p>Artificial intelligence is a support tool and may make mistakes or generate inaccurate information. For this reason, and because all communications are subject to human review,\u00a0<strong>Responsibility for the content of the communications you receive rests entirely with RecTimePro<\/strong>, regardless of whether this technology was used in its production.<\/p>\n<p>If you find any information in our communications that you consider to be incorrect, or if you wish for your query to be handled without the intervention of automated systems, you can let us know and we will deal with your request.<\/p>\n<h3>6. Your rights<\/h3>\n<p>You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as request additional information about the use of these tools, by writing to\u00a0<a href=\"mailto:hola@rectimepro.com\">hola@rectimepro.com<\/a>.<\/p>\n<h3>7. Updates to this policy<\/h3>\n<p>This policy will be reviewed whenever there is a relevant change to the tools used or the purposes described. The date of the last update is shown below.<\/p>\n<p><em>Last updated: 8 August 2026.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>En RecTimePro utilizamos herramientas de inteligencia artificial (IA) como apoyo en la gesti\u00f3n de las consultas que recibimos a trav\u00e9s de nuestro formulario de contacto. Creemos que usted tiene derecho a saber cu\u00e1ndo y c\u00f3mo interviene esta tecnolog\u00eda en la comunicaci\u00f3n que mantenemos con usted, y con ese fin publicamos esta pol\u00edtica. 1. Para qu\u00e9 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2250","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edticas IA - Rectimepro - Productora audiovisual<\/title>\n<meta name=\"description\" content=\"En RecTimePro utilizamos herramientas de inteligencia artificial (IA) como apoyo en la gesti\u00f3n de las consultas que recibimos a trav\u00e9s de nuestro formulario de contacto. 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